Answer Key upload

Since publishing this project, I have had several people ask for an answer key. The answer key is finally uploaded as a text file. It's here too.

I've held back on uploading this directly because I wanted to do a complete rework of the project. I now admit that I don't have the time or energy to do that, and I can't reliably update this if the ABST changes.

ABST Practice Quiz Answer Key v 1

This document contains all of the questions and answers for the ABST Practice Quiz created by Wild Rose Interactive.

Please note that I have no association with the ABST or its administrators. I made this independently on my own time. While the questions are based on the ABST quiz, they may not be identical.

The questions are selected randomly. The question order here reflects their position in the code.

These questions were accurate as of 2019. If there is a discrepancy between these questions and your lessons, your lessons are correct.

1. As a security guard, your duty is to:

Observe, deter, report

2. Security professionals are allowed to use a baton if:

They have a baton license and they are issued a baton.

3. Security professionals must report changes of name, address, or other information within what time period?

30 days

4. Security professionals may identify themselves as peace officers.

False

5. A member of the public must tell a security professional they have a complaint before attempting to resolve it.

False

6. Security guards may protect:

Places, people, and property

7. In Alberta, the law governing security guards is the:

Security Services and Investigators Act

8. What is the general term for Executive Protection?

Bodyguard

9. If you pass the ABST which of these can you do without further training?

Security Services

10. If your uniform has rips or tears, you can wear it provided you are working the night shift.

False

11. Which language(s) do Albertan security professionals need to be fluent in?

English

12. If you lose your licence, you need to tell the Registrar within 24 hours.

True

13. An investigation into a security guard's actions would need to be completed in what amount of time?

90 days

14. Can security professionals legally wear jewelry on the job?

Only non-obtrusive jewelry

15. How much force should a security professional use?

The minimum amount

16. Which section of the SSIA references the carrying of weapons and the wearing of uniforms?

34

17. The Canadian Charter of Rights and Freedoms applies to:

Everyone

Note: This means everyone who is in Canada.

18. Security professionals cannot arrest people.

False

19. If you arrest someone, you should turn them over to:

The police

20. If you use excessive force, you may go to jail:

True

21. Which of these offenses is uncommon?

Public nudity

22. Your employer will tell you if you are permitted to make arrests when you are working.

True

23. Which part of the Canadian Charter of Rights and Freedoms deals with the right to a fair trial?

Section 9

24. A security professional has the right not to arrest someone if they feel an encounter may endanger them.

True

25. Assaut includes:

Spitting

26. What is the most important thing about use of force?

Report use of force to the registrar

27. You don't need a notepad and pen - you can just use your phone to document events

False

28. What is not part of a standard patrol?

Verifying the IDs of everyone in the building

29. Loss prevention workers need to track

Whether people who may be shoplifting have passed the cashiers

30. Theft has been committed at which point?

When a person passes the tills with unpaid merchandise

31. Foot patrol can be more beneficial than vehicle patrol because it allows you to explore secluded areas.

True

32. When you are controlling access to an area, under whose authority are you acting?

The owner of the property

33. A security professional is allowed to question why certain people should not be let in to the property.

False

34. What do you do if an unauthorized person insists they should be allowed into a secure area?

Insist that they leave, and if they refuse, treat them like a trespasser.

35. When an authorized person has an ID card, you don't need to look closely to see if it matches the person in front of you.

False

36. When a person has an ID card, they can go into any area requiring an ID card.

False

37. If an authorized person has somebody else with them, you can let them both in.

True if your employer has told you it is okay to let them in

38. A security professional would not typically handle access too:

Hallways

39. You may be asked to remove an authorized person from a space, such as an employee with an ID badge being let go from a company.

True

CROWD CONTROL

40. Places where you could encounter crowds would not include:

Bars on a Friday

41. If there is an emergency where you are working, a crowd may form.

True

42. Which of these is a method for dealing with crowds?

Seeking help from a sympathetic leader

43. When dealing with an emotional crowd, it may be helpful to split the crowd into smaller groups.

INTERACTING WITH MEDIA

44. Media may try to contact you for an interview if:

An emergency occurred where you are working

45. People working in the media must leave if you decline an interview.

False

46. Media, including journalists, photographers, and reporters, may be allowed access into areas if:

Your employers are allowing press into the area

47. You may discuss an employer with the media if they are writing a report on the company

False

48. A company executive's actions while at work should be considered this by security professionals

Information

49. When talking with the media, you should

Refer them to a media contact

POST ORDERS

50. A post order is a document that lists:

All of the above

51. Who gives security professionals their post orders?

Their employer

52. Which of these is not included in post orders?

When an event that will be held where you work is

52A. If a visitor is not listed on your post orders, they cannot be let in.

False

Note: The code lists two question 52s.

USE OF FORCE

53. Any security professional should be able to use critical thinking to make judgement calls.

True

54. When dealing with a possibly threatening individual, a security professional should:

Observe, deter, report, and call the police if needed

55. How much force should be used in a hostile situation?

The minimum amount needed to arrest a person or protect others from harm

56. A security guard should protect other people:

All of the above

57. When using force, you should not consider:

Whether there are security cameras watching you

VERBAL AND NONVERBAL COMMUNICATION

58. People will always accept what you have to say when you are working in security.

False

59. When you are communicating with people at work, you are representing:

The company and industry you work for

60. The tone of your voice should be:

All of the above (Confident, friendly, and assertive)

61. Speaking too quietly will make people see you as ____, while speaking too loudly will make them see you as ____.

Timid, threatening

62. How much communication is not verbal?

90%

63. Use of space is a factor in non-verbal communication.

True

LEAPS

64. LEAPS is a system that is designed to:

Allow someone to resolve a situation without hostility and gain compliance

65. What does the "L" in LEAPS mean?

Listen and write down what the other person is said [sic]

66. What does the \"E\" in LEAPS mean?

empathize with the other person's situation

67. What does the \"A\" in LEAPS mean?

Ask if the other person understands

68. What does the \"P\" in LEAPS mean?

Paraphrase what the other person says to guarantee understanding

69. What does the \"S\" in LEAPS mean?

Summarise what has been said and what will be done

CHALLENGES TO COMMUNICATION

70. Barriers to communication include:

All of the above (Cultural differences, disabilities, and language differences)

71. It is okay for security professionals to have a bias at work.

False

72. What keeps communication professional?

Refraining from showing frustration or rage

UNCOOPERATIVE, HOSTILE, INTOXICATED PERSONS

73. Some people will try to upset you so you behave in an unprofessional way.

True

74. What are signs that a person might be becoming aggressive?

All of the above (Their voice becoming louder, agitated body language, and making threats.)

75. People who are on drugs will clearly look like they are on drugs.

Fales

76. People under the influence of drugs or alcohol may be clumsy or mumble.

True

77. How do you handle a drugged or drunk person?

All of the above. (Call for assistance, do not mock the individual, and give short, clear directions.)

78. How should a security guard document incidents?

In their notebook and in a report

79. Security guards may need to interview people:

After an incident occurs that the security guard did not see in full

80. Witnesses can refuse an interview.

True

81. When you are finishing an interview, you should:

Thank them for their time

82. You should get contact information from every witness.

True

83. You should use open and close-ended questions in interviews.

True

84. New security professionals should:

Practice interviewing to develop their skills

NOTEBOOKS

85. Notebooks can be written in:

Blue or black pen

86. Notebooks should not begin with a summary of the post orders:

False

87. People who will read your notebook include:

All of the above (You, your employer, and the police.)

88. Which of the following should not go in a notebook entry?

An ugly bus was in the parking lot

89. Choose the best description of a vehicle.

A car with licence plate "OUTTATIME" was double-parked"

90. You can use your notebook for personal notes.

False

91. What must you include in your notebook?

The time you started and ended your shift

92. Notebooks use which kind of clock?

24-hour clock

93. If you leave a blank line in your notebook, what should you do?

Put a single line though it and initial it

NATO PHONETIC ALPHABET

94. What is "Q" in the phonetic alphabet?

Quebec

95. What is "K" in the phonetic alphabet?

Kilo

96. Why do security professionals need to use the phonetic alphabet?

It promotes understanding by making it easy to identify letters in a sequence like a postal code

STATEMENTS AND REPORTS

97. What is a statement?

A process of gathering information from a witness

98. What information can be gathered from a statement?

All of the above. (What happened? Who was involved? Why it happened?)

99. Which of these is not a type of report?

A list of questions to ask in an interview

100. Incident reports must be filed with the Solicitor General.

True

EVIDENCE

101. If you are the first person to arrive on a crime scene, what should you do?

All of the above. (Protect the crime scene from others, use all of your senses to gather evidence, and ensure there are no further hazards.)

102. When police arrive at a crime scene, you should write down

When they arrived and which officers arrived

103. Security guards will be told if they are to appear in court via:

Court summons

104. You should review notes before a court appearance.

True

105. Lawyers may talk to you about your testimony.

True, but they cannot tell you what to say

106. When testifying at a trial, you should never:

Refer to the judge as "sir" or "madam"

ALARM SYSTEMS

107. What are alarms meant to do?

Warn people that there could be an issue with whatever the alarm controls

108. Which type of alarm is fake?

None of the above. (Humidity, leak, and equipment fault alarms are all real alarms.)

109. Who should know what each alarm at your workplace is for?

You

110. Alarm responses are standardised.

False

111. Who determines what your response should be when an alarm goes off?

Your employer

112. Which of these alarm systems may require an unique response?

Alarms that monitor building systems

113. When an alarm with an evacuation response is activated, what is the first thing you should do?

Verify that the alarm is genuine

114. Security professionals may be expected to respond to alarms far away from where they are stationed.

True

115. When responding to alarms, security professionals do not have to obey speed limits.

False

116. Security professionals must be aware of fire hazards:

All of the time

117. Security guards should be aware of:

All of the above. (Where the fire exits are, people who may need assistance to leave the building, and where fire equipment is.)

118. What are methods for putting out a fire?

All of the above. (Using a fire extinguisher, activating a sprinkler system, cutting off the oxygen supply.)

119. When a fire is burning in your building, you should use a calm, professional voice to evacuate people.

True

120. Bomb threats may be made via:

Phone, e-mail, or mail.

121. A bomb threat checklist can be used if the threat is being made by:

Phone

122. If a bomb threat is clearly fake, you should:

Treat it as if it is genuine anyway

123. If the bomb squad is called to respond to a bomb threat, you may be asked to help.

True

EVACUATION

124. Security professionals should understand where and how to evacuate people in the event of an emergency.

True

125. When should you learn your evacuation plan?

Early in your post

126. People evacuating from a building may need assistance because:

All of the above (They have disabilities, they are unfamiliar with the building's layout, they are panicking.)

127. If you are the last person to leave during an evacuation, what should you do?

Close the doors behind you and go to the meeting area.

128. After an evacuation, you may be expected to attend to nervous or frightened people.

True

129. When should you write a notebook entry about an evacuation?

When you have the time to do so safely

130. After an evacuation, what should you do?

Monitor people with health concerns, listen for further instructions, and prepare for other people to arrive

PERSONAL SAFETY

131. With what does personal safety begin?

Your attitude and preparedness for your role

132. Which of these options are not part of health awareness?

Running an obstacle course

133. What does PPE stand for?

Personal protective equipment

134. What is not a hazard with your uniform?

People thinking you are a retail employee

135. Before going to work, what should you do?

Repair rips and tears in your uniform, wearing sunscreen when there is a danger of sun burn, and wearing a jacket when it is cold.

136. When should you check in with your coworkers and bosses to say you are at your post?

At the beginning and end of your shift, before and after breaks, and after every patrol.

137. Communicating with people who are regularly at your workplace when you are is important.

True

EMERGENY RESPONSE

138. When there is an emergency at the workplace, what should you too? (correction: What should you do?)

Use respectful, polite, nonverbal communication, keep professional composure, and use LEAPS when communicating.

139. Hazards in the workplace will always be predictable.

False

140. Which of these people will not have a higher level of risk?

Experienced workers.

SHIFT WORK

141. When can security professionals work?

At any time.

142.How does shift work affect your life outside of work?

Interrupting physical fitness routines, making social activities harder to plan, and making sleep routines inconsistent.

143. How does physical fitness help with shift work?

Allowing you to focus and remain alert during a long shift.

144. Which of the following may be detrimental to sleep patterns?

Having a few drinks before bed.

145. What kinds of workers will be most accepting of a shift work lifestyle?

Shift workers.

146. Having a schedule for your life outside of work can help alleviate frustrations associated with shift work.

True

147. Which of these is a stress reduction technique?

Eating healthy meals at regular times.

148. When should people on an evening shift have their biggest meal?

The middle of the day

PHONETIC ALPHABET PART 2

149. What is "X" in the phonetic alphabet?

X-Ray

150. What is "S" in the phonetic alphabet?

Sierra

151. What Canadian Language Benchmark is required for the ABST?

Benchmark 5